A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: The lead time for sample is 3-5 days, the lead time for mass production needs 1-2 weeks for order quantity more than 100,00K pcs
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Ship via air or sea also be acceptable.
Q5. How to proceed an order for LED light?
A: Firstly, please let us know your requirements or application for the LED light.Secondly, we quote according to your requirements or our suggestions.Thirdly, you confirms the samples and pay deposit for formal order.At last, we arrange the production and shipment.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.