Please check the following customer service detailes:
♥Minimum order quantity (MOQ) No minimum order quantity limited,any quantity is welcomed.(kindly note:For oversea's buyers. MOQ is 3~5pcs is recommended, instead of 1 pcs only. because that one pcs will be high in price including the FOB cost and Sea Freight cost.)
♥Shipment service We can help to find a good shipping forwarder to ship the goods to the destination port. However,if you have a good shipping forwarder,we can also use yours.
♥Type of payment T/T with deposit for production arrangement, balance payment when the goods ready ( or against the B/L copy)
♥Price terms FOB Shenzhen for 40ft GP or 40ft HC container; FCA for 20ft container; EXW for less container loaded ♥Products warranty We provide 36 months products warranty to make sure our customers obtain quality products. ♥Prodution lead time One 20ft container 35~40 days One 40ft or 40'HC container will be 40~45 days. Less container loaded (LCL) products same production time as one 20 ft container. (noted:if one container mix over 20 items,please give us 1 week more for production; if one container mix over 30 items, please give us 2 weeks more for production.) ♥Replacement Policy As to oversea's orders we guarantee 36 month for any reason. In case that any defect item is found,please send us emails with specifics and pictures. We will send replacements part like the legs/arms/cushions to repair the furnitures or make new replacement in any coming orders.Considerating the overseas' long distance apart from China, small spare part for urgent needed can be sent by DHL (Less than 100USD DHL fees) and big spare part (Over 100USD deliver cost) can be sent by next coming order. In another way we will solve as discount with next order. we anyhow will give the solution for meeting any problem. ♥Products Inspection terms Since we provide 36 months guarantee, hereby we kindly require no inspection because our warehouse size limited. If new customer require to come to inspect goods, we can only provide the random inspection due to our warehouse size limited. Please kindly inform us one month in advance in case of the inspection is needed.