CAROLX , founded in 2012, is a diversified enterprises including R&D,design,production and sale, with an overall plant area of 2800 square meters. There are groups of experienced engineering technicians and senior executives in our company which may ensure the you the quality of our products and service. All of our raw materinals are new and eco-friendly, up to many countries’ outport standard.
Our company mainly dealing in researching, designing, producing and dealing all kinds of hosehold or travel bluetooth speaker ,LED eye-protecting lamp ,creative gifts and other mobile phone as wellk as computer products. We serve with quality and honesty, and are always endeavoring for better. In all, excellent in quality and reasonable in price is the main character of our products.
We are heading for better service and excellence on the basis of quality above all.
1.Q: What's your best price? A: Our products have a quite wide price range for different types and different quality requirement. Please contact us freely, we will be happy to give you a quotation upon receipt of your detailed requirements.
2.Q: How can I get the samples? A: If you need some samples to test, please pay for the shipping cost and sample cost. The quantity of samples is not fixed, it is up to your demand.
3.Q: How much is the shipping cost and How long does it takes till I get my package? A: The freight depends on the weight & packing size and your shipping address. We often deliver winthin 3 dys after your payment.
4.Q: How can I get your wholesale price list? A: Please feel freely to contact us on trademanager or send us an inquiry, then we can send you the price list and more information via email.
5.Q: How do you do OEM/ODM service? A: We can do the custom designed case as you required, including print the logo on the case inside and out side. After you send case design file to us, we will start to produce a sample for you to have a check. We don’t start the production until you are satisfied.
6. If the item arrives in bad condition, how will you handle it? Within 7 days we can pay for the return shipping cost, but the returned goods should be at the original condition. Over 7 days, we can share half of the return shipping cost. Over 1 month we won't pay for the return shipping cost. So after you get the item, please check carefully and if there is any problem please contact us soon.
7. How can I get the greatest discount? a. To place large quantity for each item, at least 100 pcs per model. If 1 or 2 pieces per item, we can’t give you much discount. b. To introduce your friends or other customers to order in our store.
8. Are you factory direct? Yes, we have our own factory, all of our led products are with competitive factory price.