Packing: no packing / individual opp bag (you can choose if you need the individual opp bag)
Over 5 years’ experience major in products bamboo toothbrush.
Over 10 years’ experience in products bamboo wood crafts and arts.
Completive price, Quick Shipment, Professional quality control.
Good Team in Design, experienced in OEM & ODM.
Good Team in Sales, rich experienced in Ex & Im.
Normally the order takes 15-25 days to proceed and shipping time 4-9 days throught express couriers.
We also offer DDP and door to door service to your private address or AMAZON warehouse if you are not familiar with the shipping.
Q1. Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable too.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 2-4 weeks, based on order quantity.
Q3. Do you have any MOQ limit for order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by express, it usually takes 4-15 days to arrive.
Q5. How to proceed an order?
A: Custom Brand order, please let us know your requirements. And submit the order as agreed. B: Ready For Ship items, you can order online directly.
Q6. Is it OK to brand own logo on products?
A: Yes, we can do silk print or laser engrave on products.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3 months warranty to our products.
Q8: How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new products with new order for small quantity. For defective batch products, we will resend them to you or we can discuss the solution including re-call according