(1) We will reply your inquiry in 24 hours. (2) We have good experienced staffs to answer all your inquires . (3) We have good experience OEM and ODM service for more than 8 years. (4) We will protect all of our customers’ information: sales area, contact information,design idea and so on.
(5) We will provide our customer best quality and best service.
After Sales service:
1. We offer good after salesservice. 2. We will offer best logistic service. 3. Track the order until you get the goods. 4. Welcome any feedback and advice for our products.
1. We accept sample order. 2. Weprovide designed package depends on your demand.
Shenzhen Concok Electronic Technology Co.,Ltd. established in 2008, we have more than 10 years in making and studying consumer electronics , electronic gifts, outdoor electronic products, sports electronic products and so on . We have 2000 square meters production line factory and 130 workers and 25 research and design personnels .Our products are good selling items on oversea markets: North America, Europe, Australia, Southeast Asia and so on and we customers come from more than 50 countries and areas . We always offer best quality goods and best service to our customers, welcome and feel free to contact us and talk about business .
1. Question: Can I get samples before order ?
Answer: Yes, samples are available. We are glad to offer you samples .Please feel free to contact us to get samples .
2. Question: Could I make my own LOGO or design on items?
Answer: Yes, customized logo and design on mass production goods are available.
3. Question: How can I pay for the samples? Delivery time?
Answer: Usually we will arrange sample shipment within 1-5 working days by getting the payment and ship them by DHL,UPS,TNT etc. Goods will arrive in 4 to 6 working days. Some custom made samples may take more days for production , please contact us to get more details .
4. Question: Are you factory? Can you manufacture the items as I wish?
Answer: Yes, we have 2000 square meters production line factory and 130 workers and 25 research and design personnels. We accept OEM & ODM order. Welcome small quantity OEM order.
5. Question: Can I visit your factory ?
Answer: Sure, welcome to visit us and we would glad to pick you up from airport .
6. Question: What payment terms are available ?
Answer: Bank transfer T/T, L/C, Western Union etc are acceptable.
7. Question: What is the delivery time of OEM orders?
Answer: Different items take different time , usually 7 to 15working days by getting the payment .
8. Question: Do you have quality control department and test department?
Answer: Yes, we have engineer team and QC department, all our products will be checked and tested before shipment by QC team .
9. Question: What is Concok’s main market ?
Answer: Ourmain market is Europe,North America,South America, MiddleEast, Oceania, SoutheastAsia.