1.Sample order is acceptable, but you need to pay the sample and freight cost. 2.Generally,we have 12months warranty. If there's any quality problem within 12months, please inform us. We will send you free replacement together with your next order. 3.We will give you vip price if you are our regular customers . 4.Let us know if your order is urgent,we will choose the quickest delivery for you. 5.We will be online all the time. If there's no one answering,just leave a message,and we will give you reply as soon as possible.
Guangzhou Onelight is an enterprise which integrated R&D, production and sales of automotive lighting products. We specialize in HID xenon light, ballasts, LED auto bulbs,headlights. After 9years' development, the company has established a professional overseas sales team and being purchase offices for over ten foreign companies. Due to deep experience with overseas market, like Europe, Russia, America, we are very efficient to provide profitable purchase solution to our clients. Onelight business philosophy is Honesty•Pragmatic•Efficient•Quality. Be with Onelight, be with a team of professionals.
Q1. What is your terms of packing? A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q2. What is your terms of payment? A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3. What is your terms of delivery? A: EXW, FOB, CFR, CIF, DDU.
Q4. How about your delivery time? A: Generally, it will take 15 - 20 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery.
Q6.What is your MOQ requirement? A: Our MOQ is 500 sets for formal order
Q7. How do you make our business long-term and good relationship? A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
3. We focus on market research and deep cooperation. 4. Our advantage is to provide extensive product solution with competitive prices and quality guaranty.