Guarantee period Our product quality guarantee period is 12 months from B/L date. During guarantee period, we will provide spare parts without any charge in case of quality discrepancy caused by us. If the malfunctions is caused by customers' incorrect operation, we will provide spare parts at cost price. We can also offer flexible extended warranties according to the actual situation.
After-sales services Our engineer can go to your factory for installation and show operation details on condition of you provide the round-trip air tickets, visa formalities, food and accommodation. In turn, your engineers can come to our factory for learning the installation, operation and maintenance for free.
Why choose us 1. We will the machine for few days, and use your materials to do the test. Only guarantee the machine to show the best performance, and then we will ship it out.
2. our elite teams can provide you professional, customized and all-round services around the dock. If you need any help, please contact us by Whatsapp, Skype, Email or telephone.
How can we provide you efficient services (metal processing solution) There are Three Steps as following: 1. Gather your requirements based on your real working station. 2. Analyze your information and provide our feedback 3. Offer options based on your specific needs. For instance, reg. standard products, we can offer professional recommendations; reg. non-standard products we can offer professional designing.