Q1. Can I have a sample order for Solar/LED light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for Solar/led light order?
A: The MOQ depends on the what products you need, usually 1PCS.
PS: If you need sample for quality evaluation and market survey, we are glad to offer
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for Solar/led light?
A: At first, let us know your requirements or application. In the following, We quote according to your requirements or our suggestions. Then customer confirms the samples and places deposit for formal order. In the end, We arrange the production. Therefore, all of these are as per your requirements.
Q6. Is it OK to print my logo on Solar/led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to do if any quality problems on our side in the warranty time?
A: “Quality is our culture.” At first, take pictures or videos as proof and send to us.We will replace new ones for free.
Q9: What is your trade assurance?
A: Quality is our culture.
100% product quality protection 100% product on time shipment protection 100% payment protection for your covered amount