FAQ Q1. What is your terms of packing? A: Generally, we pack our goods foam inside ,carton outside ,if you want wooden box outside by Ocean shipping ,we could do that too .
Q2. What is your terms of payment? A: 4 payment terms PayPal:commission about 4.0% -4.4% of the total cost T/T(bank transfer):commission usually US$20-US$50 per payment West Union: Free commission Alipay :pay on alibaba ,we do not charge any commission
We'll show you the photos of the products and packages ,tracking number before shipping
Q3. What is your terms of delivery? A: EXW, FOB Usually by EMS,DHL,Fedex,UPS,XDB and Ocean shipping
Q4. How about your delivery time? A: Generally, if in stock ,ship within 3-7days ,if need new production ,need 20-60dyas The specific delivery time depends on the items and the quantity of your order.
Q5. Can you make customized painting? A: Yes, we can make,we have professional designer team ,will make sketch as your request ,professional painting department make good quality painting
Q6. What is your sample policy? A: Sample order available ,but need sample cost and shipping cost ,not free Testing available ,if passed test ,we will refund the price difference when bulk order
Q7. Do you test all your goods before delivery? A: Yes, we have 100% test before delivery ,quality comes first
Q8: How do you make our business long-term and good relationship? A:1. We keep good quality and competitive price to ensure our customers benefit ; 2. We take every customer 's need as our need ,try to meet them ,provide new model ,bike items specification ,information 3.Safety and quality comes first ,use Toray T700/T800/T1000 carbon material to make production, update the machine every few years ,use new technology to produce ,offer traning classes every week to our workers ,sales 4. Attend EuroBikes ,Interbike ,Taibei and Shanghai show, invite clients to visit our factory ,workshop and show room to make chance for clients which is Face to face communication to deep mutual trust and understanding