Question & Answer 1. Q: What’s MOQ for this item ? A: Minimum Order Quantity : 100 pcs. 2. Q: What’s package for this item ? A: Usually, we provide free opp bags. If you need retail package, please contact with us to get the price. 3. Q: How many days I can get the goods after payment ? A: Usually, we will ship the goods within 3 days. Then by DHL, it needs 3-5 days. 4. Q: How much for the duty tax I should pay ? A: We can declare the value according to your request to help you avoid or pay less duty cost. 5. Q: Are you able to customise items with design or logo ? A: Yes, we can do OEM order. We have three kinds of printing.
Embossed: LOGO is raised from phone case in molding.
Silk Printing: With exclusive silicone ink.
Laser engraving: Coating firstly, then laser engraved your LOGO. 6. Q: How could you ensure the quality excellent ? A: Pls do not worry, all of our items from factory directly, so, all items are brand new , or, if there are really have problem for the case after you get the order, we will always take responsible for our all order. 7. Q: How can I get the samples ? A: If you need some samples to test, please pay for shipping cost and sample cost. 8. Q: How much the transportation freight will be ? A: The freight depends on the weight & packing size and your area.
About our products and our service :
Quality : We guarantee all our item are made with finest quality ,all products will be checked by QC dept before delivery to you .
Payment : We accept Alipay Escrow , Paypal , West Union, T/T Bank Transfer . All major credit cards are accepted through secure payment processor Escrow .
Shipping: We use special protective material and Export cardboard box, to ensure that no problems during transport .
Fastest and save shipping way ,fast delivery time: 3 to 7 days by Express . (By express ,by sea ,by air choose the best way)
Warranty guarantee : 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
Return & Refund : You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and we will not issue you a refund or replacement . There are no exceptions ! Shipping cost is bear by both seller and buyer in half .