We help you shopping in China easy and save money. It is designed to overcome several common obstacles encountered when you shopping online in China, and to provide our customers with the convenience of a concierge-style
You can use our Personal Shopper service whenever you encounter one of these challenges:
(1) China retailers on C2C/B2C website(Taobao, Tmal,Paipai, 360buy) don't accept paypal, international credit cards, only accept RMB cards;
(2) China retailers who will not accept direct payment by check or wire transfer;
(3) China retailers can't understand English well and you don't understand Chinese.
(4) You do worry about the quality of your order.
How does it work?
1) Find the goods by yourself
First, You can find goods on aliexpress or use Google free online translation service from Chinese to your language. Google Language Tools . then you can choose the right products on taobao etc.
Second, use our buying service, just tell us the URL that you want to buy, and then we do the rest.
2) We find the goods for you
You just need to tell us whatyou want to buy, the product specification detail and target price, we will do the rest.
3) Confirm your order. we will send you invoice for your confirmation.
4) Pay for your order. we accept payment by paypal / escrow / bank wire / western union
5) We buy items from sellers to our warehouse. (1-2 working days)
6) We send items to your door via international express. (5-8 working days)
For our service you can get:
1) Communicating with the seller
2) Ensuring that you get the correct items from seller
3) Providing common-Taobao-sense advice
4) Translating of product details
5) Help searching for items what you want in China
6) Checking the items for damage or defect
7) Photographing your products and email the pictures to you for confirmation
9) Dealing with returns and exchanges
10) Repackaging items to ensure safe the shipping .
The following is a rough steps how it works:
Step 1: You choose items.and listed the links of the items to an excel file,please also include the items detials,such as color,size,style,quantity...the photo listed below is an example:
Step 2: Then send us your order file, then we will get back to you with the total items cost including domestic postage,and our service fee.
Step 3: Pay the items prices together with domestic postage and service fee.
Step 4: We buy items from taobao or any other Chinese shopping websites.
Step 5: We receive, check and repack all items, calculate the international shipping cost, and get back to you. They will be sent in a proper transportation way, based on your budget, time and safe requirements.
Step 6: You pay the international postage, then we will deliver them, and get back to you the tracking number.
Step 7: You receive your parcel and confirm.
We provide follows different international shipping with good discount for your selection. 4-6 working days delivery. You can save money
UPS (50% off)
About international shipping:
1) We provide UPS DHL TNT EMS FEDEX to ship your order.
2)We will give you a huge discount of the EMS ,UPS, DHL,TNT 50% off. and FEDEX 60% off. we will provide 2-3 kinds of different shipping cost for your selection.
3) We also accept normal air mail and Ocean shipping.please contact us for the details.
What can we do for the customers?
1) Help to contact the sellers by - Skype /QQ / ali Trademanager / Phone / Email , to ensure - item availability / sizes / colors / styles / sets / etc
2) Advise you regarding seller credibility, forseeable custom problems, etc
3) General translation of product details
4) Search items in China for you, especially if you do not know the Chinese language or dont have items URL on taobao etc.
5) Check the items for damage upon arrival
6) Photograph the items (packaging & items inside), and send the pictures to you immediately via email
7) Repackage the item(s) to ensure safe shipment or to reduce weight (save shipment cost)
8) Provide significant discount on international shipping (huge savings for you)
9) In case the seller shipped the wrong item, we will deal with the return on your behalf