Customize other packing methods, please contact us
3-20 days after confirming order,detail delivery date should be decided according to production season and order quantity.
For the shipping, there have many choice for you: by SEA, cheapest but longest shipping time( about 30 days) by AIR FREIGHT, faster but expensive than by sea. by Express( 2-10 days)
Q: Are you a factory or trading company?
A: We are a factory. We can produce different materials of porcelain products, very cost effective.
Q: Do you offer free samples?
A: Yes, free samples are available, and we will work it out this way:
You need to pay for the samples and freight, but the same amount of cost will be deducted when you make the order after confirmation of the samples.
Q: What’s your MOQ? Can I add up different products to reach the MOQ?
A: Usually the MOQ for dinnerware is 100 pcs,single type, but it varies from type to type. And if the models you choose are in stock, the MOQ is flexible.
Q: Are your products safe?
A: Yes, they are safe. Our products are healthy and have passed the certification of SGS, LFGB, FDA, etc.
Q: Can you help us to develop our own product?
A: Yes, OEM/ODM are all available. We have professional teams doing this, please contact with us to discuss more details if you need it.
Q: What is your production leading time?
A: For stock products, we can ship within 5 days, if production is needed, the leading time is around 35 days usually, if there are holidays in the production time, please confirm the time with us.
Q: Where do you ship from? Where do you ship to? Can you do drop ship?
A: All products will be shipped from China, mostly from the GuangZhou or ShenZhen ports, if you need to ship from other cities or ports, please contact us for further confirmation. And we can ship to worldwide. Drop ship is available, and we will leave no information of us if requested.
Q: My restaurant needs not only tableware but also other kitchen tools. Do you have any?
A: Yes, We own kitchen equipment, tables and chairs, room supplies, hotel cloth production and sales. We have more than 3000 square meters of exhibition hall. We can provide one-stop restaurant and hotel solutions, so that you can open a new shop without worry.