Q1: How long is your Warranty? How can you carry it out ? A1:Usually we offer 12 Months Warranty (details please ask by email ) Q2: Can I book samples from you? A2: Sure! Samples is necessary to test our quality, service and delivery time, welcome to contact us my dear. Q3:What’s the delivery time? A3: 2-5 working days for sample orders 7-13 working days for bulk order (based on different quantities). Q4: How will you deliver my goods to me? How long do I need to wait before my goods arrive? A4: International Express like DHL, UPS, FedEx, TNT ,EMS; Air cargo,sea cargo, Direct line but with much higher price. Air Mail according to clients' request. (7-13 working days for international express, 6-9 working days for air cargo, 22-40 days by sea cargo.
Q5: Why Choose us? A: We‘ve 8 years experiences on Xiaomi& its ecosystem smart device from 2011, which genarates at Aliexpress. A: Absolutely prompt shipping time. 24hours emsured to deliver out, and on March hot promotion.
Q6:What's the MOQ and leading time? A: we suggest MOQ-5pcs for the first order, but quanty can be negotiated if we can be longterm relationship. .And for the second order and future, the quanty can be 10pcs or more. 13 days for the smaller order of less than 500pcs; for the bulk orders within 1000pcs, the leading time sometimes will be deduced 2 days, if over 500pcs it depends on the order quantities and requirements; We will do our best to send the products to you as soon as quickly.
Q7:What's the payment terms you accept? A: We accept many payment terms: T/T(30% deposit, 70% before shippment), Trade Assurance, 100% T/T in advance; for small batch orders, Paylater, E-checking, Visa, Mastercard, MoneyGram, Escrow, Escrow online are aaccepted by us.
Q8:How long do you offer for after-sales services? A: 12 months,and we do provide life time maintenance, when over one year the customer bears the cost.
Q9:How about the shipping? A: Our store provides international Express door-to-door, Airline and Ocean transporation; your can choose the shipping way you prefer, and based on negotiation. and different shipping way have different shipping cost.
Q10: About trade terms? delivery time? A: Normally T/T for bulk order; A: Term is usually EXW Shezhen , China; A: Goods mostly in stock, delivery out time is normally 2 working days, which depends on models and quantity;