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We will provide 24*7 hours online service for you!
Quality Control & Warranty
1. Before assembling, each component will be examined. 2. After assembling, all the product will be made 100% full inspection. 3. Our engineer will help to examine the product during manufacturing.
-- Main Chipsets: CPU, DDR, Flash, only purchase from official distributors of the brand, to avoid refurbished and second hand units. -- Other Components: Dual Suppliers Policy and 3rd Party Authentication Center for Genuine Testing and Quality Check.
1. Warranty: 2 Years
2. How to process warranty?
If the products hardware is damaged during shipment when you first receiving them, we can provide free replacement. If any problems about software, it will be much easier to solve, we will try our best to help solve the software problem.
If the products are damaged after sales, customers can send back the products to our factory so that we can fix it. Shipping fee for returning and sending back should be taken by customers.
TV Box is our main product but not only product, we have more than 5 years experiences of TV Box and Air Mouse developing and manufacturing. Furthermore, we can help you purchase all kinds of consumer electronics made in China.