1.Q:Are you a factory or trading company? A:We are a factory. 2.Q:Where is your factory located? How can I visit there? A:Our factory is located in Nantong City, Jiangsu Province, China, about 2.5 hours by car from Shanghai . All our clients, from home or abroad, are warmly welcome to visit us! 3.Q:Do you have CE certificate of your products? A:We are cooperating with CTC, SATRA and TUV test labs for many years. Most gloves with CE certificates (EN420, EN388, EN511) 4.Q:How can I get some samples? A: We are honored to offer you samples. 5.Q:How does your factory do regarding quality control? A:Quality is priority. SRSafety people always attach great importance to quality controlling from the very beginning to the very end. 6. Q:Terms and Service A:Trade terms: FOB, CIF, CNF. Payment terms: T/T or L/C at sight. Loading port: Shanghai or Qingdao Port. MOQ: 500dozens, sample order is negotiable. Package: 12 pairs polybag, 120 or 144 pairs a carton. We can design carton mark for you. Delivery: Within 35 days, depends on customers' order quantity. 7. Q:Warranty A:For all of our standard quality gloves, If there is any products below grade,we promise that if you want to return the cargos, we will accept without any delay. 8. Q:Shipping Service A:We can arrange transportations for you; we have our own shipping company named: Vinpac Group. Or you can choose the one you use usually.