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Packaging & Shipping
IR HDMI Transmitter ………..... 1 pc
IR HDMI Receiver ……………...1 pc
IR TX/RX Terminal.....................1 set
Power Adapter ………………….2 pcs
User Manual …………………….1 pc
Carton ........................................1 pc
1. The warranty time is one year and life long maintenance. During this period, our company
will be responsible for giving free maintain if any problem of the products itself.
2. Free maintain won’t be provided with following circumstance:
The malfunction and damaged caused by incorrect usage, the unauthorized repairs.
The damage caused by fire, flood, abnormal voltage, other natural disasters and secondary product damage.
The product malfunction caused by incorrect usage with the user manual operation.
The malfunction and damaged caused by the other barriers man-made factors or external device.
If you find quality problems within 15 days after received goods, please kindly inform us, we
will pay highly attention to it, to confirm it is caused by man-made or products itself.Then we
will make solution with relevant department and feedback to customer in time.
Your inquiry or questions will be replied within 24 hours working days. Welcome to contact online sales on our website or by Skype, Email, Alibaba TM , What's app, Wechat etc.
Where is your factory ? Can I have a visit?
Add: 5/FL, Block 3, Heng Chang Rong XingHui Technology Park, West Hua Ning Road, Da Lang
Community,Longhua District, Shenzhen in China.
Can I buy samples from your company?
We can provide samples .Contact me to talk about the details please.
How about the payment terms?
We accept T/T, Western Union......
What is the after-sales service?
One year warranty and professional engineers to solve your matter .If customer find quality problems
within15 days after received merchandise, please inform us, we will pay highly attention to this matter,
we will communicate with customer to confirm the issue is caused by man-made or products itself.
Then we will make solution with relevant department and feedback to customer on time.
Are you manufacturer or trading company?
We are manufacturer specialize in producingHDMI,DVI,VGA,S-VIDEO,AV transmitter and receiver,
converter series products.
If you are not clear about how to use the products?
Each of your products with a manual, you can read it or you may consult us.
How long could I get reply of my inquiry?
You will get a reply within 24 hours.
How does your factory do regarding quality control?
Quality is a priority. Pwaytek people always attached great importance to quality controlling from start
____________ Factory Advantage____________
If customer find quality problems within 15 days after received merchandise, please note us , we will pay highly attention to this matter, we will communicate with customer to confirm the issue is caused by man-made or products. Then we will make solution with relevant department and feedback to customer on time.
your inquiry or questions will be reply within 24 hours except holidays in China. and you can talk with our online sales on our webpage or find us on Skype, Alibaba TM , MSN etc for a fast communication.
DHL , UPS , TNT , Fedex : Process time + shipping time take 2-6 days to most of countries if without custom clearance problem , but might meet custom duty . Shiping by DHL, EMS, FEDEX, UPS , TNT , AIR CARGO, SEA CARGO, CONTAINER etc according to specific order with standard packaging.