Please be cautious and check with your supplier if this product is for virus protection purposes and if the coronavirus (COVID-19) will affect your order.
1. Q: Are you a manufacturer or trading company? A: We are a professional manufacturer specialized in LCD panel, touch screen,
touch screen monitor, touch computer since 2005 located in Shenzhen. 2. Q: How long is the warranty? A: Our officially promised warranty time is 1 years (Non-artificial damages) from the date of delivery. Supply
replacement or offer new parts according to our communication.
For quantity and regular order, you may keep the RMA and after long time collection, ship them back together, we’ll offer
repair or replacement, or if you have your own engineer department, no need to return back, we can send repair parts to you.
3. Q: Do you provide ODM/OEM or customized service? A: OEM/ODM are available based on your requirements.4. Q: What brand of screen do you use? A: Original LG/SAMSUNG/AUO screen, we can guarantee each display will pass through strict quality inspection.
5. Q: What is the MOQ?
A: No MOQ. Sample testing is acceptable, the price is negotiable for bulk order.
6. Q: How to get?
A: Sample order shipped in 3days, bulk order shipped within 2 weeks.
All items can be shipped by FEDEX, DHL, UPS, EMS, TNT accordingly.
7. Q: How can I trust your product quality?
A: We have more than 10 years export experience. From raw material purchasing to product delivery, we have our own
professional staff and procedures to prevent potential quality risk. Our products have been approved by CE, FCC,
ERP & ROHS etc.
8. Q: What's your after-sale service?
A: If any problems, you will get our reply within 24 hours. Solution will be offered instantly.
After-sales service mailbox:support @ toponetech.cn
9. Q: How to pay?
A: For bulk order it is better to pay by TT, to save your banking charges.
For sample and small order, Credit card, Paypal and Western Union are acceptable.
Contact:sales @ toponetech.cn Whatsapp:008613631610695