1.Can I get free samples? YES. We would like to send several samples for your reference for free if you could afford freight.
2.What surface handing could you support ? We can print logo on the foam and carton under your requirement.
3.Do you accept customized order ? YES. We can make mould to produce the floral foam according to customers’ requirement.
4. What is the normal lead time ? (1). For stock products, we will send goods to you within 12-24hours after we receive your payment. (2). For surface handing products, the delivery time is within 7-10 work days after we receive your payment. (3). For customized products, the delivery time is depending on the quantity.
5. What is your selection of shipping method ? (1). For small trial order, international express, such as UPS, FedEx, TNT, EMS, DHL is suitable. (2). For large order, we can arrange shipment by sea or air according to your requirement.
6.How do you control the quality ? We do 3 times leakage test before packing.
7.If any defective floral foam, how do you deal with ? We have 1:1 replacement for the defective floral foam.
8.Which trade terms do you prefer? We can accept FOB, C&F, CIF,etc.
9.What's your Payment terms? T /T, Western Union, etc.