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Below are some frequently asked questions about custom plush toys we receive from our customers. If you don't see the answer(s) to your question(s) here,you can connect to our salesman.
Q:Are you a plush toy manufacturer or a trade company?
A:We are not only a trade company but also a manufacturer, we have been in the plush field for more than 14 years. now we have more than 100 staffs.
Q:What are your company's main products?
A:We mainly produce plush stuffed toys, plush cushions, plush blankets, finger puppets, etc.
About the price
Q:How much is each custom plush toy?
A:This is dependent on the complexity of the artwork, drawing, sketch or cartoon provided; and the estimated time required to source fabric and materials required to make your soft toy or plush toy. The general price range for a custom hand made soft toy is from USD0.5 up to USD60 or more.
About the quality
Q:How do you control the quality?
A:Our factory has 14 years experience in plush toys manufacture. And all of our workers have 10-20 years experience in plush toys. We check the finished toys one by one, make sure the quality is good.
Q:How can I do if I receive the bad quality goods?
A:Tell us the pcs of bad goods, and send us the photos, we will refund these costs or remake the goods for you.