1. Your inquiry related to our products or prices will be replied within 24hours;
2. Protection of your sale, design and all your IPR;
3. Well-trained and experienced staffs to answer all your inquires in fluent English;
4. OEM, ODM and customized lightings can help to bring into production.
1. Sample lead time:3-5 working days;
2. We deliver the samples and small orders to customers by DHL,FedEx,TNT or UPS;
3. Dedicated forwarder can be according to the instruction from customer;
4. Bank transfer, Freight collect or Pay trough PayPal.
1. For normal orders, we accept Paypal,Western Union,T/T
2. Payment policy:30% deposit in advance, balance 70%T/T before shipment
1. All goods will be guaranteed for 24months after shipment for normal use;
2. Improper use (wrong voltage, wrong power supply, wrong dimmer etc) will not be guaranteed;
3. For quality problem, we will send free replacements of bulbs or other spare parts on subsequent orders;
4. For damaged goods, you need to inform us within three days after receiving the goods. We will send replacement directly or help to claim from forwarder.