1 For stock products, accept 100% payment inadvance. we will normally ship the packages within 2-5 work days after payment is received.
For customzied products, accept 30%-50% deposit, and the balance payment arrange before shipment.
2 The packages can be shipped by DHL/EMS/TNT/FEDEX/UPS/Air shipping/Sea shipping or other special methods.
3 Any import charges or fees are the buyer's responsibility.
Q1. Can you provide free sample?
A1. We provide existing samples for free, but freight will be on your side. For customized sample, we will charge sample fee, after place order, we will refund the sample fee.
Q2. Do you accept customization ?
A2. Yes, We have our own factory and excellent design team, and we accept OEM/ODM.
Q3. What is your delivery time?
A3. Generally 3-4 days after payment for stock, 25-30 days after payment for customized order, it depends on the products & quantity.
Q4. What's the payment term?
A4. Payment by western union , paypal, Alibaba trade assurance, Bank T/T.
For stock order: 100% payment in advance, and there will send out within 2-5 working days after receive the payment.
For OEM/ODM orders: 30% deposit before producing and 70% balance before shipment. We also accept B/L or Trade Assurance through Alibaba.
Q5. Do you offer drop shipping?
A5. Yes, if you need drop shipping, please feel free to contact with us.
Q6. What is your terms of delivery?
A6. EXW, FOB, CFR, CIF, DDU, By AIR or By SEA.
Q7. Which port will you ship the goods ?
A7. Shipping port can be Ningbo, Shanghai or Shenzhen.