venus lighting is located in a LED manufacture city--Shenzhen. We gather a number of efficient research and management persons with ability of LED applications, electrons, lighting, structures, LED professional power supply, technical design and so on. Thereinto, the experiential engineers and managers in LED industry take ratio 15% among 110 staff members. Singten takes "Innovation, Service and Quality" as operation principle, so every year we invest much expense on researching and developing. All products are produced by ourselves and approved by ISO9001 system, CE & RoHS standards. And parts of models are tested by UL standard. venus lighting never thinks business scope expansion as a goal to go after but attends to production security, stability, and energy saving. Moderate scale of production and capacity effectively reduce the cost on management and ensure each product we provided is high-quality. So the name of venus lighting product matches the reality in attractive price and quality. That's why venus lighting get more and more clients' faith and to export product to dozens of countries and regions in Europe, America, the Middle East, Africa, Asia. Currently, we have hundreds of large long-term stable buyers. Our products are widely applied to government office building, national museum, premium brands store, etc.
1. What is the general business process?
Answer : Send Inquiry to us → Specification Confirmation → Quotation → Sample List Confirm → Proforma Invoice → Payment Bank Slip → Sample Delivery → Sample Satisfactory → Bulk Order List → Proforma Invoice → 30% Deposit Payment in Advance → Production Ready → 70% Balance bank slip → Delivery → After Sale Service
2. What is the warranty for the solar led light ?
Answer : 1 years warranty is offered depending on different types of lights. If item fails due to quality problem during warranty, we can send new replacement with freight on ours immediately if urgently. Or we prefer to send replacement with next order.
3. What is the payment term?
Answer : For sample order, we can accept T/T, Paypal, West Union, 100% in advance. For bulk order, 30% deposit in advance by T/T, 70% balance before shipping. For very big order, L/C is negotiable
4. Can you offer free samples for the solar led light ?
Answer : No, but sample fee can be refunded depending on the coming order amount.
5. Can I add my logo on the product label?
Answer : Yes, but order quantity is requested depending on different lights.
6. I don’t know how many led tube light should I use, can you advise?
Answer : Yes, we can help you do the lighting design using software Dialux, IES file is available if you have the design team.