Q1: Does the device pre-install XBMC? A1: Yes,all our boxes have preinstalled the lastest XBMC KODI 14.2 /15.2 / 16.0 / Helix 14.1 etc, and we can also help customers to pre install their own apps or add ons.
Q2: What is your MOQ? A2: No MOQ limits for the standard order. It’s 500pcs for OEM orders (OEM logo printing, manual, and OEM design color box).
Q3: Can we have my own logo or company name to be printed on your products or the package? A3: Yes. You can print your logo, company name on the products or package, the exact quantity is determined by the exact model. You can also send us the artwork by email in AI or CorelDraw format. Anyway, we accept OEM and ODM service!
Q4: What is the Warranty for our Android Smart TV Box? A4: All products have 1 year warranty. If there is no man-made problem, we will replace or repair for you freely. we own the best quality control department and professional sales team, if any problem happen,our team wil do our best to solve for customers.
Q5: Can you provide EU or US, UK, AU or others standard plug power adapter? A5: Yes, there is EU, UK, US, AU etc. standards of plugs are available. The adapter we send to you is accordingly to your country standard or your request.
Q6: How long will my order received? A6: DHL/UPS/FedEx Express usually takes about 3-5 working days to the destination. And it\'s about 5-10 working days by EMS or TNT.
1) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. 2) Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.