We usually pack our products by normal plastic bags or bubble bags and use cardboard boxes as outer packing. We always choose the best insurance and packing material to make sure your cattle's orders & rsquo; t be damaged during childbirth.
Usually we use traceable international express service to send. We shipped within the business 3 days after your payment was cleared. If your order is too large and our freight can not be ready within 7 business days, our shipping time should be longer. We accept drop shipping and the national selection.
We will update shipping information when goods are on the way to customers. The tracking number will be given to the customer so he could make the goods in his control.
We accept t / t, western union, security deposit and cash as payment method. Cash payment is only available to customers who may come to our office or store. We request 100% prepayment before we ship. If your order is too large and our freight can not be ready within 7 business days, we 30% deposit request; the other 70% must be paid after the shipment was ready. We never accept cod and partial payment term, no matter how big your order is. Please understand this.
2) Check the quality and warranty
We check our products one by one before packing and shipping to make sure all of them are what you ordered, to make sure the quantity and in good condition. We offer 3 international guarantee moths. You can get the free exchange or repair service within this period from when you pay. We are responsible for all expenses and fees caused by the exchange or repair service.
3) Return and exchange
We offer 20 days unconditional return and exchange service; you pay all expenses and fees caused by the return and exchange.
Q1. Can I have a sample order ?A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 1/2 days, mass production time needs 1 weeks for order quantity more than 2000sets. Then we need 2-4 days to deliver goods from Guangzhou to Shanghai/ Shenzhen/ other ports.
Q3. Do you have any MOQ limit ?
A: MOQ 100pcs, but 1pc for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: Small order we usually ship by DHL, UPS, FedEx or TNT. It usually takes 4 to 7 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order ?
A: Firstly, let us know your requirements or application.
Secondly, we quote according to your requirements or our suggestions.
Thirdly, customer confirms the samples and places deposit for formal order.