Focus on High Quality +Creative LED (WIFI smart bluetooth bulbs)
One-Stop LED factory
Responsiblity is Key to keep Longterm friendship.
1. Enquiry will be replied within 24 working hours. 2. Experienced staffs answer all your questions in fluent English. 3. Customized design is available. OEM&ODM are welcome. 4. Exclusive and unique solution can be provided to our customer by our well-trained and professional engineers and staffs. 5. Special discount and protection of sales are provided to our distributor.
1. We replace with new lights or send replacement components free of charger for those broken lights under warranty time. 2. Discounted new lights or replacement components will be offered for those broken lights exceed warranty time.
HOTOOK--12Years OEM*ODM LED Manufacturer.
Focus on Leading LED Pool Light /IP68 Underwater / Fountain / Inground Lights / Project LED lighting.
You'll get a VIP discount if you're the distributors or pool constructors.
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including recall according to real situation.