Q: Sample lead time ? A: 7-14 days upon sample payment received. Q: What is your MOQ ? A: The MOQ is 1*20GP. Small trial order is also welcomed with certain extra cost. Q: Mix items are ok for 1X40HQ container ? A: Yes, 2 or 3 models are our best suggestion. Q: We want to use our LOGO, is that fine ? A: Absolutely. Silkprint of LOGO, giftbox and carton design are all in your preference. Q: Extra cost for OEM service ? A: 100% free . Extra cost if quantity less than 1000 pcs. Q: How is Delivery time ? A: 25~30 days after design confirmation and receipt of deposit. Q: What is the voltage for all the products ? A: AC220-240V or 100-120V Q: How about you packing for goods ? A: Poly bag + gift box + carton box Q: What about payment terms ? A: 30% TT deposit + 70% TT before loading. Any further information need ? Please contact us whenever you need .
Before Sales Service: 1.Your inquiry of our kitchen appliances will be replied within 24 hours. 2.We will provide you with newest quotation and the specific product specifications. 3.Good quality product, quick delivery time, competitive price, strong packing. 4.We have good translations, enthusiastic sales and service who can speak fluently in English. 5.We offer OEM services. Can print your logo on product, can customize the packing and other things. 6.Our engineers have R&D experiences and have strong ability to do ODM projects. 7.Every kitchen appliances will be checked well in order to ensure the high quality. 8.Provide detailed products test report.
After Sales Service: 1.Updated the shipping information as soon as possible. 2.Ensure the kitchen appliances delivery on time. 3.Documents will be sent correctly and promptly.