Timely Response We will reply any of your inquiries within 24 hours,even if on holidays. Strict Quality Control Our Q&C team will inspect every shipment before delivery and provide official inspection report. After Sales Service Our customer service team will receive all the feedback from our customers and improve our service. we will give our responsible solution as soon as possible. Customers' satisfaction is our eternal pursuit.
Q1:What is the Minimum Order Quantity(MOQ)? A1:No quantity limited, Sample order or small order is acceptable, but the customers have to pay the sample cost and the courier cost
Q2:What is the lead time?(How long will it take to prepare my goods?) A2:2-3days for sample orders, 10-15 days for bulk orders.(The exact time will be based on the requirements)
Q3:How will you deliver my goods to me? A3:Normally, we will ship the goods by air, by sea and by express.
Q4:Can you print my own logo on the products? A4: Yes, of course. Not only the logo, but also the packing design and other OEM services are available.
Q5:What is your product quality? A5: Our raw materials are all purchased from qualified suppliers. And we have very strict QC standard to assure our final products meet your requirements.
Q6. Do you test all your goods before delivery? A6: Yes, we have 100% test before delivery.
Q7:What is your warranty? A7:Our warranty is 12 months after you received the goods. We will pay high attention to after-sales service.