Q: Are you a manufacture or trading company? A: We were a trading company since year 2003, and we have got permit of import and export in year 2007, also set up our own factory in year 2015.
Q: Where is your factory and office located? How can I visit it? A: Our own factory and office is located in Ningbo, China, 45 Minutes by car from Ningbo Airport. And our hundreds of cooperated factories are all over the country.
Q: How can I get the sample? What's the lead time? A: Cheap sample will be free of charge, but the courier cost will be on buyer’s account. Samples could be sent within one week, the production lead time is 35-45 days.
Q: Do you provide ODM/OEM service? A: OEM/ODM is welcome, from the concept to finished goods, we do all (design, prototype reviewing, tooling and production) in the factory.
Q: Could I use my own LOGO or design on goods. A: Yes, customized LOGO and design on mass production are available.
Q: How to confirm the quality with us before starting to produce? A: 1) We can provide samples and you can choose one or more, and then we make the quality according to that. 2) Send us your samples, and we will make it according to your quality.
Q: How many days your price will be valid? A: 30 days, normally price will not be changed if material cost and Exchange rate from USD to RMB keep same.
Q: What is the Minimum order amount? A: USD 5000.00, if you can not reach it, there will be USD150.00 handle fee.
Q: What’s payment terms ? A: Bank T/T, L/C at sight, PayPal.
Q: What is the Paid Term? A: Order value Over USD5000.00, T/T 30% deposit to confirm the order and balance T/T 70% against the shipping bill of lading. Order value below USD5000.00, T/T 100% in advance to confirm the order.
Q. Warranty A: We have warranty for our clients, we will ship out the new replacements if clients get the item with defect or broken goods.
Q: Can I trust you? A: Absolutely YES! We are “Alibaba” verified supplier, and be gold supplier for 13 years already.