Please be cautious and check with your supplier if this product is for virus protection purposes and if the coronavirus (COVID-19) will affect your order.
Q1. Are you factory?
Yes, we are factory, located in Shenzhen China.
Q2. What's the lead time?
The lead time is 2 working days.
Q3. What certificate do you have?
We have CE, RoHs, FCC, SASO... certificates meet standard of different countries.
Q4. What's the warranty?
The warranty time is 1 year, can extend with extra cost.
Q5. What format could be play?
Format support MP4, AVI, RMVB, GIF, JPG, PNG etc..
Q6. How mandy videos and pictures can put in?
No limitation on videos and pictures it based on the capacity of SD card, standard one with 4GB, can choose 16GB or 32GB.
Q7. Could you accept L/C payment?
Yes, we accept payment by L/C, T/T, Paypal, Western Union, Trade Assurance and so on.