Package 1. Common packaging: every piece packed with one OPP bag, outside carton. 2. Customized packaging: please provide packaging design, we can customize.
Shipping 1. Delivery Time: within 3-5 Working days after receive payment for stock products. 2. OEM order, we will list the delivery time in the quotation and sales contract. 3. Shipping Terms: By express, air and sea (DHL, FedEx, UPS and TNT) are available.
Shenzhen King Sing Pet Products Co., Ltd. is specialized in pet products, the main
production in pet clothes, toys, collar, harness and leashes, pet carriers, pet house and
beds, and all of Pet accessories etc. All of products are exported, Quality is our life, our
commitments to our customers are constantly supplying high quality products and winning
customer satisfaction because we do believe that "Quality means the life of products".
·We accept payment via Western Union, HSBC and Personal account.
·Full payment must be paid within 5 days after placing your order.
·The price is not include tax or customs fee in need.
·We usually ship order within 3- 5 working days after received the payment if the order is stocked, we will according to the
actual situation of give you a satisfactory delivery date if no stock.
·We hope our products can always make you satisfactory. If any problem, please contact us
timely, through chat on line system or email in 3 days after received, at the same time
attached some pictures to show the problem clearly. We will give you feedback no later
within 2 working days.
·If you need to return, return has to be done in 7 days after the arrival, we will responsible for
the shipping charge if the problems is caused by us ,if not All return shipping costs are the
responsibility of the buyer.
·Discount: If you need to place big order which is more than the max quantity, please contact
us to get special discount.
·Confirm order: When you place an order, make sure to confirm the size and color, please
contact us before you placing an order or leave us messages when order placed.
·The cost of freight just reference ,we can offer the standard freight before you placing the order.
Pet Products Professional Certification
Q: What is your MOQ?
A: For mixed stock products, our MOQ amount is USD $300.
Q: How do I pay for my purchase?
A: We accept the following payment methods: west union, T/T (bank transfer), please
check which one is convenient for you.
Q: Can you accept OEM order?
A: Yes, but we have difference MOQ for difference OEM items. Please email us your request,
and we can quote to you according to your inquiries.
Q: How much does it cost to ship to my country?
A: Please send your order including the size and color of what you want, we will inquiry the
shipping cost depends on your order’s weight and packaging volume.
Q: Is there any tracking Number for my order?
A: Yes, after we ship the cargo, we will provide the tracking number for your order to you, and
you can view the shipment status on the corresponding shipping company website.
Q: Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it,
Q: Do you offer retail service?
A: No, we can offer wholesale, OEM and ODM service. ....