1. Payment: T/T 100% in advance T/T,Paypal,Western Union;
2. Production lead time 5000pcs: 2-3days, 10000~20000pcs:3-5days, above 50000pcs: 5-7days;
3. Sample can be delivered in 3days;
4. Shipping freight are quoted under your requests.
Thank you very much for attention to our company's products,
any inquiry will be kindly replied in our first time!
1. Q: Can I have a sample order?
A: Yes, we welcome sample order to test and check quality. mixed samples are acceptable.
2. Q: What is the lead time?
A: Samples need 2-3 working days, mass products need 3-5 days(According to your quantity.)
3. Q: How do you ship the goods and how long does it take arrive?
A: Express ( DHL/UPS/ FedEx/ TNT). Air or Sea shipment is available depends on your need.
It usually takes 3-5 days to arrive except Sea transportation.
4. Q: How to precede the order if i have logo to print?
A: Firstly, we will prepare artwork for visual confirmation,
and next we will produce a real for your second confirmation,
if mockup is ok, finally we will go to mass production.
5. Q: How to deal with the faulty?
A: Firstly, our defective rate is less than 0.2%, so there is no big problem to the light.
Secondly, we usually offer 3-5 years warranty for our lights. Thirdly,
during the guarantee period, we will resend new lights with the new order
for small quantity, if there are many lights don't work, we can repair them,
then resend them to you.