Q1. How can I start an order? A: Try to start with an E-mail asking for price of your interested products
Q2. Can I ask for a sample before place an order? A: Yes, we can supply samples of most items. If you require the samples to be sent by DHL, UPS, FedEx, etc., please ask your courier of choice to inform us after we prepare the samples
Q3. If I order a small quantity, will you treat me seriously? A: Yes, of course. The minute you contact us, you become our precious potential customer. It doesn't matter how small or how large your quantity is, we are looking forward to cooperating with you and hopefully we would grow together in the future.
Q4. Can I make a visit to your factory? A: Yes. You are welcomed to visit our factory at any chance. It can help us know each other better. Besides showing you around our factory, we can also help you with booking hotel, picking up at the airport, etc.
Q5.Do you accept the OEM or Custom Design order? A:Yes, we do. Both are warmly welcomed.
Q6: How to deal with the faulty? A:Firstly, Our products are produced in strict quality control system and the defective rate will be lessthan 0.2%. Secondly, during the guarantee period, we will send replacement with new order for small quantity.
Q7. How does your quality control? A: We have a professional QC team to test the products and packages base on the MIL-STD-105E before delivery. We are an 30-year factory we never forget High Quality made us what we are today.
Q8. What about the lead time? A:Standard product needs 7to10 work days,mass production needs around 15 days, customized product time needs 20 days;