Here is some of questions for the customer before you choose and buy common
The problem is only for your reference
Q1:Why do I choose SANZO?
A: We are Alibaba Gold Suppliers for 5 Years and have a Trade Assurance of USD124.000provided by Alibaba.
Q2:Can I do OEM & ODM?
A: Yes, we accept OEM & ODM. And if large quantity, mould costs will be refunded after you place order.
Q3:Material of these glass?
A: Sodalime glass,crystal glass or borosilicate glass.
Q4:Sample time and cost
3) New mould——need confirm with us
We are very happy to send samples to you for your reference by DHL, UPS, FEDEX, TNT and EMS.
A:1)Glass in production or in stock——any quantity you want
2)Handblown——1000pcs,some items can accept 500pcs
3) Plates which have existing mould——100pcs
4) Machine presses——3000pcs
A:Common packing:Each with white paper,corrugated paper,6 pcs in a box,24 or 48 pcs in a master carton. Other packing:gift box,color box,white box,PVC,polyfoam and so on.
Q:What is the broken rate during the transportation?
A: We can control the broken rate under 0.5% and all the exporting packages are very safe for transportation.
Q9:Whether these glass can pass the food satety test?
A: All of our poducts are safety with high quality, which can pass the test of SGS, FDA, BV,CE and LFGB.
Q10:How to contact us?
A: Please write down your requets to our email or directly click the "Trademanager" button.
To Get Faster Reply
A good inquiry is important in order to get fast and good reply:
Many inquiries from around the world are created everyday by those who are interested on products, services and the company. Each inquiry will be automatically transferred to our business email system within 10 minutes, and then, it will be analyzed by our professional sales team from several aspects to define the quality. The better the inquiry quality is created, the faster the reply goes. Due to time limit not all inquiries might get a reply although we are sincere to each incoming inquiry with thanks. Basically, the following aspects will make up to A GOOD INQUIRY.
Full Name, Title
Full Name, Brief Profile, Full Address,Phone Numbers
Personal Email, Company Email, or Both
Name, Model Number, Preferred Features, Functions and Applications
First Trial Order, Regular Order (It is not important for the quantity to be large or small and this will not affect the inquiry quality level.)
Please indicate it clearly and this also will catch more attention.
Respond Time: If the respond time is not clearly indicated, the reply to inquiry will be done according to the quality level of inquiry. In business hours from Monday to Friday and except holidays, reply will usually be like the following schedules.
Reply will be sent immediately after analyzing the inquiry received in business hours and relative information well prepared and collected. Our sales team will work on over-hours.
Within 24 hours
Replies to most inquiries recognized with good quality will be done within 24 hours if you do not require an immediate answer.
Within 3 days
General inquiries will get replied within 3 days usually.
Some inquiries might not get a reply but you can still try to create a better inquiry.
Alternatives to Create An Inquiry from Alibaba: In case you do not have an Alibaba account or it is urgent for you to get an answer, you are suggested to try these alternative ways.